Series 17
45 episodes · Apr 14, 2025
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
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S17E1Tenants turned my family home into a cannabis farm
Apr 14, 202544mThe team investigate fake tenants who turned a home into a cannabis farm. And the pet microchipping database that could make it harder to track down your missing furry friend.
S17E2Water bills are going up, but what’s it all being spent on?
Apr 15, 202544mThe team meet residents furious at water bills increasing by 47 per cent. And the energy company that incorrectly charged an 82-year-old nearly £3,000 on her winter bills.
S17E3My conservatory roof shattered, but no-one’s taking responsibility
Apr 16, 202544mThe team help one family who narrowly escaped when their conservatory roof shattered and ask who should foot the bill.
S17E4I paid for a smartphone but received a lump of clay
Apr 17, 202544mThe team help people stuck with paying a monthly contract for smartphones that were never delivered. And the SUV drivers left fearing for their safety when the cars developed a fault.
S17E5Timeshare nightmare
Apr 18, 202544mThe team help a couple who paid thousands to terminate their timeshare membership. As another suspicious operator offers to help, the team are there to challenge his claims.
S17E6I cancelled my card, but scammers kept spending
Apr 21, 202544mThe team investigate the mysterious transactions made via mobile phone payments – even after the customer had cancelled their bank card.
S17E7Brazen car scam caught on camera
Apr 22, 202544mThe team expose a shocking trick caught on camera during a private car sale that’s left some drivers thousands of pounds out of pocket.
S17E8Nail glue took my daughter’s skin off
Apr 23, 202544mThe team investigate the case of a girl who suffered severe burns after using a nail glue she bought online and expose the other products that pose a risk.
S17E9Super-scam cost me nearly £500,000
Apr 24, 202544mHow a grandmother was groomed into cashing in her entire pension. Even her own family and the police couldn’t break the spell.
S17E10Dream holiday left me with gastric infection
Apr 25, 202544mThe team investigate the cases of holidaymakers left suffering from debilitating gastric illnesses after a luxury five-star trip to Cape Verde.
S17E11Addicted to shopping app
Apr 28, 202544mThe team investigate the shopping app that one woman found so addictive, she asked her bank to cancel her cards in order to stop her spending.
S17E12Fire safety upgrades – who should foot the bill?
Apr 29, 202544mThe team take on the case of residents who were billed by their managing agent for fire safety upgrades to their front doors.
S17E13Gift experience voucher left me £200 out of pocket
Apr 30, 202544mThe team reveal the gift voucher blunders that left one customer with only two theme park tickets for her family of six.
S17E14Scammer posed as my mum – while she sat next to me
May 1, 202544mHow a scammer took over one woman’s WhatsApp account in a bid to defraud her friends and family.
S17E15Luxury resort turned out to be a building site
May 2, 202544mThe team investigate the cases of holidaymakers who say their relaxing breaks were ruined by noisy building work.
S17E16New home knotweed no-one told us about
Nov 10, 202543mThe team investigate who is responsible for the costly surprise of knotweed facing one couple when they bought their dream home.
S17E17£1,000 to send a parcel
Nov 11, 202543mHow sending a parcel cost one man more than £1,000 because the courier said he got the measurements wrong.
S17E18I had to do the maths to prove my energy company wrong
Nov 12, 202543mThe team investigate who is responsible for the mystery cracks in laptop screens that left a trail of angry customers.
S17E19I took out a family trust to protect my kids, but now I regret it
Nov 13, 202543mThe families unravelling the family trusts set up decades ago to protect an inheritance, but which are now proving complex and costly.
S17E20My holiday was cancelled at hotel check-in
Nov 14, 202544mThe team investigate the cases of holidaymakers left stranded when their travel company went bust, even though it appeared to be ATOL-protected.
S17E21Insurer says I’m wrong about having cancer
Nov 17, 202544mThe team investigate the life insurance policies that have left some customers in the lurch, including the woman whose insurer doesn’t accept she has cancer.
S17E22Broadband firm has trapped my car with a telegraph pole
Nov 18, 202544mThe team take on the case of the homeowner who claims a broadband company installed a new telegraph pole without warning, which left their car stuck in the lane behind their home.
S17E23The Scottish lodge I invested in didn’t exist
Nov 19, 202544mThe investment scheme that went wrong, after nearly 200 victims believed they were buying a holiday lodge connected to a well-known brand.
S17E24Excluded from cheap energy tariffs because of where I live
Nov 20, 202544mThe team take on the case of electric vehicle drivers who say their energy provider couldn’t connect them to the best tariffs because of where they live.
S17E25Our holiday was not as advertised
Nov 21, 202544mThe team investigate the cases of holidaymakers who say the reality of their trips was far from what was advertised by the travel company.
S17E26Scammers used our street to open fake accounts
Nov 24, 202544mIn the first of five special episodes for BBC Scam Safe week, the team investigate the fake bank accounts all registered in one Cheshire street.
- S17E27
AI romance scammer broke my heart
Nov 25, 202544mIn another special episode for BBC Scam Safe week, the team hear the incredible story of one Edinburgh woman left devastated when an online romance turned out to be a scam.
S17E28Help! Is my online job a scam?
Nov 26, 202544mA viewer contacts the team after suspecting the online task work he’s been completing could be a scam.
S17E29I was part of the world’s largest scam
Nov 27, 202544mA victim of a huge international investment scam network meets one of the investigative journalists who uncovered it.
S17E30Fake Michael Jackson brought bailiffs to my door
Nov 28, 202544mA man whose home address is hijacked by a fraudster using the name Michael Jackson receives traffic fines and a visit from a bailiff but says the authorities won’t help.
S17E31Banned from 500 shops by facial recognition
Jan 5, 202643mThe team investigate the use of facial recognition software on Britain's high streets after a woman from Salford is falsely identified as a toilet roll thief.
S17E32The banned online pet store still taking your money
Jan 6, 202644mThe team sniffs out the truth about the glossy online pet store selling treats for dogs, which despite been banned from trading is still taking pet owners’ money
S17E33I’m blind - but my bank sends letters I can’t read
Jan 7, 202643mThe team reveal shocking failings at a high street bank after it sent crucial communications to a blind customer by letter.
S17E34Roof repair rogues took aim at our homes
Jan 8, 202643mThe team visit a Portsmouth suburb that has been repeatedly targeted by doorstep cold callers trying to charge thousands of pounds for roof repair jobs that simply weren’t needed.
S17E35Slimed by sludge pipe leak during our dream cruise
Jan 9, 202644mA couple from the Wirral say their dream cruise holiday was ruined when a leaky pipe above their cabin covered them in foul-smelling liquidised food waste.
S17E36Elvis event left me all shook up
Jan 12, 202643mThe team takes on the case of an Elvis superfan who says an immersive experience with the 'King' was far from what was advertised.
S17E37Owed thousands by my energy company
Jan 13, 202644mThe team investigate the case of the energy company that still refused to pay back £3,000 to its customer despite two ombudsman rulings in his favour.
S17E38I won in court – but I’m still out of pocket
Jan 14, 202644mThe team investigates why court rulings aren’t being enforced against the businesses that owe their customers money – and what can be done about it.
S17E39Next door up in flames - but I had to pay
Jan 15, 202644mThe team investigate why an insurance company declined a no-fault claim after a fire spread from the house next door.
- S17E40
Four-day delay, but my airline won’t pay
Jan 16, 202644mA couple who planned a holiday to Honolulu say their four-day stop-off in Las Vegas was wiped out by a series of flight cancellations and delays.
S17E41Careless courier driver destroyed my garden wall
Jan 19, 202644mWhen a woman’s garden wall is flattened and a couple’s camper van is wrecked by careless delivery drivers, the team find out why the courier companies involved might not help put things right.
S17E42Van seized after fake debt ruling
Jan 20, 202644mThe team in Salford investigate how it was possible for a company to invent fake debts against other businesses, take their directors to court and have legal judgements rubber-stamped against them.
S17E43Blaze repair delays ruined our home
Jan 21, 202643mA couple from Dorset say their beloved home has been wrecked by water damage after a series of delays to their insurance claim and building work.
S17E44The five-year wait to return to my home
Jan 22, 202644mResidents of an apartment block in Oldham who were forced to leave their flats following the issue of a fire safety notice are desperate to go home after being barred from returning for five years.
S17E45Holiday hotel blaze left me fearing for my life
Jan 23, 202644mThe team hear from holidaymakers caught up in a major hotel fire in Turkey, who say their travel company hasn’t done enough – and won’t accept responsibility.