Series 18
15 episodes · Apr 27, 2026
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- S18E1
Home improvement company lies cost me thousands
Apr 27, 202644mGloria Hunniford, Julia Somerville and Louise Minchin investigate the case of the homeowner who paid a company nearly £2,000 up front for garden maintenance, but has nothing to show for it
- S18E2
Fake loan repayments coming off my wages
Apr 28, 202644mHow one man has been left battling to prove his identity after fraudsters took out a Universal Credit loan in his name, with repayments automatically taken from his wages.
- S18E3
Claim denied due to home’s past building work
Apr 29, 202644mGloria Hunniford, Julia Somerville and Louise Minchin investigate the home insurance policies refusing damage claims if the cause can be linked to events that were insured under an old policy
S18E4Fraudster cashed in my tax rebate cheque
Apr 30, 202644mIn a special scams episode, the team meets the 20-year-old who was waiting to receive a tax rebate from HMRC, only to discover someone else had cashed the cheque weeks earlier.
S18E5Holidays: Our flight took off while the board still said ‘Please Wait’
May 1, 202644mCan you trust airport departure boards? The team meet one group of passengers who waited patiently in the departure lounge for their delayed flight, only to find out it had already left without them.
S18E6Your parcels lost, damaged or late
May 4, 202644mGloria Hunniford, Julia Somerville and Louise Minchin investigate the courier company that customers say is still letting them down – despite past promises made on the programme.
S18E7Fake review sites peddling dodgy goods
May 5, 202644mThe team investigate the fraudulent websites convincing shoppers to invest in a ‘best-buy’ home appliance and meet the woman who learned that her top-rated dehumidifier wasn’t up to the job.
S18E8Scams: ‘Ghost’ MOTs for sale!
May 6, 202644mHow much can you trust your MOT? The team investigate the so-called ‘ghost’ MOTs available for sale and hear from the mum whose second-hand car was far from roadworthy.
S18E9Insurer won’t help as our home falls apart
May 7, 202644mThe team meets the couple who have been stuck in a battle with their insurer for more than three years over fixing damage to their home caused by subsidence.
S18E10Toy company bullied me into paying unlawful fees
May 11, 202644mGloria Hunniford, Julia Somerville and Louise Minchin investigate how a firm providing equipment to children with special educational needs has let down dozens of families and charged unlawful fees.
S18E11Giant warehouses built at the end of our gardens
May 12, 202644mThe team hear from the devastated homeowners who claim the warehouses behind their back gardens were built without proper consultation.
S18E12Bank devalued our house after approving our mortgage
May 14, 202644mThe team investigate why a bank suddenly refused to let one couple re-mortgage because of the way their home had been constructed – despite approving the mortgage five years earlier.
S18E13Spiteful scammer cancelled my flight
May 15, 202644mThe team investigate how a scammer was able to cancel one man’s flight when he believed he was receiving customer support from the airline on social media.
S18E14Wet wipe blockage flooded my garden with sewage
May 18, 202644mThe team investigate why some brands continue to label their wet wipes as flushable – despite the major drain blockages caused by wet wipes that cost millions to repair every year.
S18E15My timeshare is worth less than when I bought it
May 19, 202644mThe team investigate the holiday timeshare company that members feel has moved the goalposts as they reached the end of their contracts – with their investments worth far less than they had expected.